Industry Training Calendar
These trainings are designed for all housing authorities, regardless of your software system.
Training Time Zones: All Web-based trainings are scheduled on Eastern time. All on-site trainings are scheduled on local time.
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PIC Error Correction - Correcting ‘Record Match’ Errors for Public Housing
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Web-Based PIC Training
Intermediate to Advanced |
1 hour
$75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
‘Record match’ errors occur when the information in your 50058 record does not match information that is already in PIC. This training shows you how to recognize and correct ‘record match’ errors you experience in your Public Housing program, using techniques developed by Tenmast to reduce the amount of time you spend on PIC error correction. This training will also include an “open forum” in which participants can submit error problems, and we will solve them for the benefit of all participants. This is an intermediate to advanced training.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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PIC Error Correction - Correcting ‘Record Match’ Errors for Housing Choice Voucher
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Web-Based PIC Training
Intermediate to Advanced |
1 hour
$75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
‘Record match’ errors occur when the information in your 50058 record does not match information that is already in PIC. This training shows you how to recognize and correct ‘record match’ errors you experience in your Housing Choice Voucher program, using techniques developed by Tenmast to reduce the amount of time you spend on PIC error correction. This training will also include an “open forum” in which participants can submit error problems, and we will solve them for the benefit of all participants. This is an intermediate to advanced training.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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Web-Based PIC Training
Intermediate |
1 hour $75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
Will identify PIC reports that are essential to maintaining a 95% submission rate and other PIC compliance issues. We will show where the reports are located and how to use them in the daily 50058 management task. (ADHOC reports are covered in a different session.)
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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Creating ‘Custom Reports’ in PIC - Using the ADHOC Report
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Web-Based PIC Training
Advanced
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1 hour $75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
This training shows you how to use the PIC ADHOC Report to create custom reports. The training will demonstrate the flexibility and advantages (as well as limitations) of the ADHOC Report and show you how to create reports that you would like to have in PIC, but can’t get otherwise.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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Web-Based PIC Training
Beginner to Intermediate |
1 hour $75 per connection
To register, click here. |
FREE for all Tenmast clients and Friends of Tenmast. |
Click here to become
a Friend of Tenmast. |
(For topics and registration information, click the Show Details button.) |

Topics:
Will demonstrate how to access and use the sub-modules in PIC that are essential to successful record submissions and correcting errors.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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PIC Error Correction - Correcting SSN Errors
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Web-Based PIC Training
Intermediate to Advanced
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1 hour
$75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
Tenant ID errors are one type of error you must overcome to successfully submit 50058 records to PIC. This training explains in detail the PIC requirements for valid tenant identification and how to use the Tenant ID Management system to correct tenant ID errors, including SSN errors. This is an intermediate to advanced training.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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Web-Based PIC Training
Intermediate |
1 hour
$75 per connection
To register, click here. |
(For topics and registration information, click the Show Details button.) |

Topics:
Will outline a set of recommended monthly PIC practices that are designed to maintain a 95% submission rate in PIC. This is an intermediate topic.
Registration:
All Web-based trainings are done via Internet and phone. Costs are per connection to the training.
You can register for multiple Web-based trainings at once. Please click the registration link above.
Registration Deadline:
You must register at least one business day prior to each training session you want to attend.
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